Shipping Policy

At PeakCity, we are committed to providing our customers with a smooth and efficient shipping experience. Please read our shipping policy carefully to understand how your orders will be processed and delivered.

Processing Time

  • Orders are processed within 1-3 business days from the time of purchase.
  • You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Methods and Delivery Times

  • We offer the following shipping options:
    • Standard Shipping: Delivery within 5-7 business days.
    • Expedited Shipping: Delivery within 2-3 business days.
    • Overnight Shipping: Delivery within 1 business day.
  • Delivery times are estimated and may vary depending on your location, availability of the product, and the shipping carrier.

Shipping Charges

  • Shipping charges are calculated at checkout based on the weight of the order and the destination.
  • Orders over $50 (before tax) qualify for free standard shipping within the U.S.

International Shipping

  • Currently, we only offer shipping within the United States. We are working on expanding our international shipping options and will notify customers when available.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to track your package.
  • You can track your order through the provided tracking link or on the shipping carrier’s website.

Shipping Restrictions

  • We currently do not ship to P.O. Boxes or APO/FPO addresses.
  • If your delivery address is in a restricted area, our team will reach out to you for an alternative shipping address.

Undeliverable Packages

  • If your package is returned to us due to an incorrect address, failure to pick up from the carrier, or any other reason, you will be responsible for any additional shipping charges for reshipping the item.

Damaged or Missing Items

  • If your order arrives damaged or you believe an item is missing, please contact us immediately at info@peakcity.xyz. We will work to resolve the issue and ensure you receive a replacement or refund.

Contact Us

If you have any questions or concerns about your order, please feel free to contact us at info@peakcity.xyz or call 440-490-5329.